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FAQs
Q: How is the Hear for You Protection Plan different from the standard manufacturer’s warranty?
A: Hear for You Protection Plan covers accidental damage, where the standard manufacturer’s warranty does not. Hear for You Protection Plan also extends the duration of your coverage for 1 or 2 years from the date of device purchase depending on the plan you select.
Q: What isn’t covered by my Hear for You Protection Plan?
A: Loss, theft, accessories, or unauthorized repairs. Please see your Terms and Conditions for full details.
Q: If I purchase a Hear for You Protection Plan, when does my coverage begin?
A: Coverage begins on the date of purchase.
Q: How can I file a claim?
A: Contact us at customer.centricity.com or call us at (866) 346-5861.
Q: Can I cancel my Hear for You Protection Plan?
A: Following your 45-day return period, you may cancel your plan by contacting us at 1-888-225-2644. Please see your Terms and Conditions for full details.
Q: What can I expect to receive after I purchase a Hear for You Protection Plan?
A: After you purchase a Hear for You Protection Plan, we will email or mail you the details of your plan within 10-12 business days.
Q: Do you charge a deductible?
A: No
Warranty Terms and Conditions: Click Here (Link will open in a new tab)
Accidental Damage Protection - Added protection from drops, spills, cracks, pets or water damage not covered under the standard manufacturer’s warranty.
Protection Against Replacement Costs – Helping you save money in the long-run
Convenient – No need to worry about finding a repair technician or paying for repairs
No Deductible
Easy Claims Process – File online or by phone
Quick & Easy Advance Exchange Replacement – Your replacement item ships as soon as the claim is approved, so you can quickly get back to better hearing
Free ground shipping on all orders. Approximate delivery 5-7 days after order is placed. Orders usually ship within 24-48 hours.
Standard overnight delivery: $35 flat rate*
Second day delivery: $25 flat rate*
*Expedited shipping is non-refundable.
Orders must be received by 2pm ET to qualify for overnight shipping.
If at any time within the first 45 days of use you’re not happy with the RCA OTC hearing aids, you can return them for a full refund. Your product must be returned within 45 days of the purchase date as indicated on your receipt. All returns must have a Return Merchandize Authorization (RMA) code in order to be received and processed. Please contact customer service for an RMA code and additional return instructions.”
FIRST HAND TESTIMONIALS
Satisfied Customers
Hear what our customers have to say about our products.
Clear and Natural Sound
"I can finally hear clearly again. The difference is amazing. These hearing aids have changed my life. I can now enjoy conversations and music."
Millie Landon
Topeka - KS
Comfortable Fit
"I can wear these hearing aids all day without any discomfort. They fit perfectly. Also, the sound quality is exceptional. It’s like hearing naturally again."
William Tarkes
Austin - TX
Easy To Use
"I can hear things that I had never heard before. I didn't realize I was missing so much! This is easy to put on. You take your glasses off, put them on, and you put [your glasses] right back."
Hearing aids work by amplifying sounds and delivering them to the ear. They consist of a microphone, amplifier and speaker.
Is RCA FDA registered to sell OTC hearing aids?
Yes, RCA is FDA Registered to sell OTC hearing aids.
What kind of support does RCA OTA Hearing Aids provide?
RCA OTC Hearing Aids come with multiple means of support, from online videos and tutorials to extensive documentation that comes with your product. Full customer service support available at RCAHearingAidSupport.com
What happens if I'm not completely satisfied with my hearing aids?
If at any time within the first 45 days of use you’re not happy with the RCA OTC hearing aids, you can return them for a full refund. Your product must be returned within 45 days of the purchase date as indicated on your receipt. For our full return policy or to initiate a return, please visit rcahearingaidsupport.com.
Do the hearing aids have a warranty?
RCA OTC hearing aids carry a 6-month warranty. If your hearing aid is defective in any way during the warranty period, go to RCAHearingAidSupport.com to start the warranty return process. We'll replace your hearing aid with a new one once we receive your old one.
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