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What is an OTC hearing aid?

"OTC" stands for "Over The Counter." OTC Hearing Aids work like regular hearing aids, except you don't need a prescription or audiologist consultation to buy them. The U.S. Food and Drug Administration (FDA) established this new category of hearing aids in 2022 to make them more accessible to the millions of Americans with mild to moderate hearing loss by allowing them to buy hearing aids directly without a required medical exam, prescription, or audiologist’s fitting. 

What kind of support do RCA OTA Hearing Aids provide?

RCA OTC Hearing Aids come with multiple means of support, from online videos and tutorials to extensive documentation that comes with your product. Full customer service support available at

Why should I buy RCA OTC hearing aids?

RCA OTC hearing aids offer an easy and reliable over-the-counter solution to mild to moderate hearing loss from a brand that's been trusted by millions of Americans for over a century.

Is RCA FDA registered to sell OTC hearing aids?

Yes, RCA is FDA Registered to sell OTC hearing aids.

Why are RCA OTC hearing aids so affordable?

RCA OTC hearing aids don’t require a prescription or audiologist consultation to buy them, so they don’t require the fitting and customization options that traditional hearing aids require. Instead, our hearing aids are designed to offer an affordable solution for most cases of mild to moderate hearing loss.

Why do you recommend a hearing aid pair instead of a single hearing aid?

Most people with hearing loss have some degree of difficulty hearing in both ears. However, because they may have different levels of hearing loss in each ear, every RCA OTC hearing aid is individually adjustable to provide just the level of assistance needed for that ear. Of course, if you want to use a single hearing aid at a time, they can be used in just one ear as well.


Can I use RCA OTC hearing aids with glasses?

Yes! RCA OTC hearing aids are designed to work with eyeglasses.

Do I need a prescription or a hearing test to buy or use RCA OTC hearing aids?

No, you don't need a prescription or hearing test to buy or use our OTC hearing aids. Every RCA OTC hearing aid lets you adjust volume to fit your preferences and surroundings.

How do I know if the hearing aid will fit my ear?

Every RCA OTC hearing aid comes with ear domes in three sizes, covering over 95% of consumers.


How long will it take to ship?

All orders ship within 2 business days. Ground shipping is included (5-7 days delivery). Expedited shipping is also available for a fee.

Where do you ship from?

We ship directly from our warehouse in Plainfield, Indiana.

Do you ship worldwide?

RCA OTC hearing aids ship to all contiguous US states


What happens if I'm not completely satisfied with my hearing aids?

If at any time within the first 45 days of use you’re not happy with the RCA OTC hearing aids, you can return them for a full refund. Your product must be returned within 45 days of the purchase date as indicated on your receipt. For our full return policy or to initiate a return, please visit

Do the hearing aids have a warranty?

RCA OTC hearing aids carry a 6-month warranty. If your hearing aid is defective in any way during the warranty period, go to to start the warranty return process. We'll replace your hearing aid with a new one once we receive your old one.

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